Whether supplementing your own in-house sales team or turning to us to provide your entire outbound sales solution, we will be able to deliver both brand new business and also drive incremental sales up. If you need your average order value increasing, want to drive repeat business and regular sales up, increase your data conversion or just work more efficiently, we will create an outbound sales campaign bespoke to your particular requirements that will deliver an excellent return on investment whilst also enhancing your customer interactions and life-cycle.
International sales and services can be used to expand your UK business model into new territories or to bring international business to the UK for the very first time. If you require foreign language communications or extended operational service hours for the global market, we are able to provide experienced and dedicated staff with state of the art technical solutions to deliver the operational excellence and flexibility you require. Whether it’s call-handling, e-mail response, international audience acquisition, sales and service or help with international sales fulfilment, we can do what ever you need to make your sales drive succeed
Welcome calls are a great way to introduce your company to new customers. They provide a personal touch that is far more engaging and appreciated than a welcome letter or welcome e-mail. They’re ideal for finding out what the customer’s impressions are so far and what they will be looking for in the future. The first impression of a company or brand will often shape the way a customer interacts with you in the future, so welcome calls are a great service to use to help you understand your customers from the very beginning of your relationship. They can also be educational, helping businesses refine their acquisition processes and provide a much better customer journey.
We can register dedicated keywords for each and every one of your campaigns. Customers are able to text in a keyword to a dedicated short code which is then automatically loaded into their dialler. The keyword denotes what team and list it gets loaded into. We are also able to send bespoke SMS message back to customers to acknowledge their communication and ensure they know their enquiry is being dealt with.
We have the ability to draw resources from the very strong pool of talented, educated and multilingual young, ambitious local and national population. This exceptionally diverse resource pool will best serve the complete and multi-faceted needs of our customers at the highest standards of service. It is our aim to provide this already highly skilled work force with specially tailored training.